Airport Satisfaction Is up, but Volume Is Down

Traveler satisfaction with the airport experience is up, according to the J.D. Power 2020 North America Airport Satisfaction Study. Up sharply, in fact. And that’s a good thing, right? Not so fast. The respected firm noted the boost in satisfaction […]

Another Airport Deploys COVID-Sniffing Dogs

Helsinki Airport in Vantaa, Finland has become the world’s second major airport to utilize dogs to help detect passengers infected with the coronavirus. The airport is using a trial run of the program after a study published by the University […]

Boeing to Introduce Ultraviolet Wand to Combat COVID-19

Boeing has teamed up with Florida-based Healthe Inc. to develop a new ultraviolet (UV) wand as part of its Confident Travel Initiative (CTI) to support the health and safety of passengers and crew amid the COVID-19 pandemic. The wand uses […]

United Adding New Antimicrobial Coating to Cleaning Procedures

United Airlines announced it is adding an EPA-registered antimicrobial coating to its already rigorous safety and cleaning procedures. The carrier is currently applying the Zoono Microbe Shield to seats, tray tables, armrests, overhead bins, lavatories and crew stations each week […]

Alaska Airlines Announces Latest Promotion With QB Russell Wilson

Alaska Airlines today announced its latest promotional sale in concert with Seattle Seahawks star quarterback Russell Wilson, who has been a longtime spokesman for the airline. To celebrate the return of the NFL season, which kicked off this past weekend, […]