Frontier Airlines will add bases in Chicago and Cincinnati

Frontier Airlines will open a crew base at Cincinnati/Northern Kentucky Airport and reopen its Chicago crew base.  Both openings are slated for May, following the discount carrier’s opening of a Cleveland crew base in March.  With the three added bases, […]

Argentine airline Flybondi allowing customers to resell their tickets

Customers of Argentine ultralow-cost (ULCC) carrier Flybondi can now resell their tickets, its website says. With the innovation, Flybondi is the first airline to allow ticket reselling, according to the Spanish-language industry news site Aviacion al Dia. The Buenos Aires-based […]

Airlines see great opportunity in shopping personalization

CHICAGO — Airline customers are more satisfied with the booking process than any other stage of the air travel journey, according to the results of a recent IATA survey.  Still, airlines believe there’s plenty of opportunity to create happier customers […]

Frontier the latest airline to make gaining status easier

Frontier Airlines will reconfigure the Frontier Miles loyalty program next year, awarding customers based on the number of dollars they spend and making it easier to achieve status.  Under the revised rules, Frontier Miles members will be awarded a minimum […]

Qatar Airways CEO Akbar Al Baker is stepping down

Qatar Airways’ longtime CEO, Akbar Al Baker, will step down as CEO on Nov. 5. Badr Mohammed Al-Meer, who currently heads Doha’s Hamad Airport, will succeed Al Baker. Qatar Airways provided no explanation for Al Baker’s departure in an announcement […]

American Airlines relaunches business travel rewards program

American Airlines is simplifying and rebranding its awards program for unmanaged business travel.  The new program, which went live on Oct. 16, is called AAdvantage Business, replacing the previous Business Extra program. It provides a chance for quicker status accrual […]

Starbucks for mobile orders opens at Houston's Bush Airport

Airport concessionaire OTG is opening the first Starbucks pickup-only airport location at Houston Bush Intercontinental on Sept. 29. The Starbucks is located near the airport’s Gate E1. The store is designed to cater exclusively to mobile orders.  OTG expects to […]

Delta unveils new JFK seasonal service to Europe

Delta will launch seasonal flights from New York JFK to Munich and Naples, Italy, next summer. The carrier will also resume seasonal JFK-Shannon, Ireland, service for the first time since 2019 and, from its Atlanta hub, will resume summer service […]