Cruise holidays have been further pushed back in the year as the coronavirus pandemic continues to sweep the globe. This week leading cruise lines P&O Cruises and Cunard announced they were extending the pause in their operations. Both companies have said the suspension of cruises will continue up to and including July 31.
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This means there will be no P&O or Cunard cruises until August at the earliest.
P&O Cruises said in a statement: “With the current lockdown in place and government guidelines around the world advising against travel it has been necessary to extend the pause in our operations.
“Our ambition is to give our guests amazing holidays as soon as global guidelines will allow and we are working through the evolving advice, as well as restrictions in ports of call around the world, as we consider how we phase our ships back into service.
“We want to return to sailing as soon as we possibly can but it is clear that in light of the ongoing government and global guidelines and worldwide restrictions, it is not viable for us to resume operations at the moment.
“We are so sorry not to be able to give our guests their summer holiday but the global situation and continued lockdown make it impossible to reintroduce sailings for the next few months.
“We are working hard, given what we know currently, on a plan for future itineraries – pending a little more clarity on the longer-term impact of COVID-19 and timing on the world’s return to normality.”
All guests with a holiday booked up to and including July 31 this year will automatically receive a 125 percent Future Cruise Credit (FCC).
The FFC will be automatically applied within the coming weeks against each individual on the booking – you will not need to do anything.
It may be used for any sailing up to the end of March 2022 (subject to availability) with bookings to be made before the end of December 2021.
If you’re unhappy with receiving credit instead of a refund, P&O says to get in touch via its web form – its Customer Contact Centre will not facilitate such queries at this time.
Refunds will take up to 60 days to process.
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“Cunard has extended its pause in operations up to and including 31 July 2020 as a result of the continued impact of Covid-19 and following global guidelines,” said the company in a statement.
“In addition, all 2020 Alaska sailings on board Queen Elizabeth, including voyages up until 8 September 2020, are now unfortunately cancelled.
“As we work through the evolving guidelines and restrictions in ports of call around the world, future itineraries may be subject to change and we are looking at how we phase our ships back into service
Cunard has said it will be credit passengers’ accounts with a 125 percent Future Cruise Credit, which they may redeem up to 31 December 2021 on any voyage sailing before 31 March 2022.
Alternatively, the Future Cruise Credit may also be used to add an additional stateroom to an existing booking or to upgrade an existing booking.
Passengers can fill out out a form if they wish to receive a cash refund. It may take up to 60 days for your refund to appear.
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