WHY IT RATES: Carr brings executive leadership and a focus on customer experience to the board. —Janeen Christoff, TravelPulse Senior Writer
Hilton Worldwide Holdings Inc. announced the appointment of Chris Carr, chief operations officer of sweetgreen, to its board of directors, effective immediately.
Carr will serve on the Nominating and ESG committee of the board.
“We are delighted to welcome Chris to Hilton,” said Jon Gray, chairman of Hilton’s board of directors. “When we began our board search process last year, we were looking to add world class executive leadership in global and consumer-facing organizations. Chris brings these highly relevant skills, as well as unmatched focus on customer experience and procurement. We look forward to his insights as we navigate Hilton’s continued recovery from the COVID-19 pandemic.”
Carr joined sweetgreen in May 2020. Previously, he served in a variety of roles at Starbucks for 13 years. Most recently he spent three years as executive vice president, chief procurement officer, where he was responsible for enhancing the enterprise-wide, global strategic sourcing and supplier relationship capabilities.
From 2014 to 2016, Carr was Starbucks’ executive Vice President, Americas licensed stores, where he was responsible for the strategic planning, operations, market planning and sales for 6,500 licensed retail stores.
As EVP, U.S. Retail Stores from 2012 to 2014, he was accountable for the brand and customer experience at 13,000 U.S. company-operated and licensed retail stores. Prior to Starbucks, Carr spent eighteen years with ExxonMobil developing, leading and implementing retail operational strategies for its Global Fuels Marketing downstream businesses.
Carr also serves as a director on the board of REI, a trustee of Howard University and a trustee of the University of San Diego.
SOURCE: Hilton press release.
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