Titan Travel has axed all its holidays and cruises until February 2021. The holiday and cruise news comes as the coronavirus pandemic continues to wreak havoc on global tourism. The UK company wants to ensure customers’ wellbeing is prioritised.
They are also keen for jet-setters’ holiday experience not to be compromised.
Holidays and cruises with Titan Travel will now restart on February 1, 2021.
Customers who were due to travel before this date will be contacted by the operator.
They will be informed of the latest travel advice.
Titan said in a statement yesterday: “With many customers transferring their 2020 departures to next year, Titan has taken the decision to restart all touring and cruise departures from February 1, 2021.
“By postponing all tours until February 2021 we hope to provide all customers with clarity and confidence in Titan that we will be resuming operations at a time when the safety and wellbeing of all customers, along with the overall holiday experience, is not compromised.
“All customers affected have been contacted via post explaining the travel options available and next steps.
“Alternatively, you can access all information now on your My Titan account via the documents section.
“We wish to welcome all customers affected back on a Titan tour at a later date when we are confident we can deliver the high-quality experience that is expected from a Titan holiday.
“Thank you for your patience and ongoing support.”
So what options will travellers with Titan Travel be offered if they are affected by these cancellations?
“In light of the on-going outbreak of COVID-19 and the impact it is having on international travel across the world, Titan is pleased to extend its ‘Peace Of Mind’ policy to all customers who are due to travel before February 2021,” the tour operator explained.
“This policy will provide you with the option and peace of mind to postpone your departure or transfer onto another holiday departing before January 31, 2022, subject to availability, with no cancellation or amendment fee.”
All customers who wish to transfer their holiday under Titan’s policy will have the following credit option applied:
– £50pp off any UK short break
– £75pp off any river cruise or European tour (excluding UK short breaks)
– £100pp off any ocean or long-haul tour
Titan added: “We’re pleased to remind you that your money and holiday is safe and fully protected with Titan through our ABTA membership and ATOL licence.
“If you wish to cancel a holiday that is deemed safe to travel by the FCO [Foreign and Commonwealth Office], Titan’s standard cancellation policy applies.”
The FCO has been changing its travel restrictions on a weekly basis in recent months.
The Czech Republic, Jamaica and Switzerland were all removed from the travel corridor list on Saturday.
Meanwhile, Scotland has announced that announced returning from Greece must now quarantine for 14 days.
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