‘It’s just horrendous’: Brit trapped in Spain quarantine hotel for 11 days warns others

Holidaymaker says she’s stuck in Majorca hotel

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From July 19, fully vaccinated Britons are able to travel to a selection of amber list countries without the need to quarantine abroad or once they return to the UK. However, quarantine rules still apply to those who have not been double-jabbed.

Even for those who are vaccinated, testing rules remain in place, which can cause major implications if Britons test positive while abroad.

Such was the case for Gabrielle, a tourist who jetted off to Majorca with her friend when the Balearics were still on the green list.

Upon taking the “fit to fly” tests before their return flight to the UK, Gabrielle’s friend Georgia discovered she had a positive COVID-19 result.

For the duo, this was the beginning of a 21-day long “nightmare”.

Speaking to ITV’s Lorraine, Gabrielle described communication problems, being left waiting “eight hours” to be seen by medics, “horrendous” food and being left without water.

She said: “I rang the police and we then spoke to the hotel. They didn’t understand us at all. It was about an hour and a half before they actually knew we had covid.

“They kept telling us to come down to the desk and we were saying: ‘We can’t, we’ve got Covid, We’re not allowed to leave.’

“The police manage to speak to the hotel and then all of a sudden someone spoke English at the hotel who came up and he managed to speak to the ambulance people who said they would come within an hour.

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“It was eight hours later and someone turned up at the door and it was the ambulance. We had to go straight into the ambulance and came to the quarantine hotel.”

Although Gabrielle describes the hotel room as “fine”, she said food choices have left the pair “absolutely starving.”

“The food has been horrific,” she said.

“I am so hungry, so is Georgia.”

On one day, Gabrielle even says she was left without water for some time.

“I ran out of water on Monday and it was our third day. I couldn’t get through to reception so Georgia it’s lucky we can see each other over the balcony.

“I was so stressed and had a headache, not a covid headache, just completely stressed.

“Georgia managed to get through and the security man was saying: ‘We’re closed’ Georgia said: ‘No, she needs water.’

“Then about 10 minutes later he stormed up.

“I opened the door and I didn’t have my mask on at first and he just went mad about it. First that I didn’t have my mask on, and second that they were closed.”

While the experience has been far from enjoyable, the holidaymaker warned Britons that the quarantine experience in Spain is actually longer than the anticipated 10 days.

“It’s 11 days in the covid hotel. They say it is 10 days but they have day 0 to day 10,” she explained.

“We were meant to come home so we had our flight home booked and we had to quickly cancel it yesterday and rebook another one.”

Gabrielle said her story Is a “pre-warning for everyone”.

Gabrielle continued: “To be honest it’s just horrendous…The amount of tears me and Georgia have had, hysterically crying where we can’t even speak to each other because we don’t want to see each other upset. “

With the Balearics now on the amber list, the girls face a further 10 days of quarantine once back in the UK.

“It is going to have a massive impact. Another 10 days without even getting a walk or fresh air,” said Gabrielle.

“We knew what we were getting ourselves into.

“We’re not here for sympathy. It’s just a pre-warning for everyone.”

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