Passenger fury as roaming charges come back ‘just in time’ for travel restart

Travel industry worker calls for a 'clear road map'

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O2 has announced roaming charges are returning for Britons travelling to the EU. The UK’s biggest mobile phone network has said will charge £3.50 for every gigabyte (GB) of data used abroad, above a limit.

Travellers will see roaming charges coming back from August 2021.

Holidaymakers will now be paying £3.50 for every gigabyte (GB) of data used above a new limit of 25GB.

In its email to customers, O2 said “changes to our roaming fair usage policy” will take place from August 2.

“As your monthly UK data allowance is over 25GB, you can still use your data in our Europe Zone,” one customer explained.

“But it’s now subject to a Roaming Limit of 25GB.

“Once you’ve reached this limit you’ll be charged an additional cost of £3.50/GB.”

Many people took to social media to criticise the move.

“Roaming charges coming back eh? Just in time for all those people desperate to go on holiday to Spain. Love 5th birthday #Brexit gift for travellers,” said one user.

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Others rushed to check if their mobile phone companies were taking the same approach.

“Please don’t let me down @ThreeUK I tweeted to you a few years back to thank you for dropping roaming charges in Spain, I also said I would be a customer for life because of this.

“So please don’t do an O2 and ruin this,” one user commented.

“I went to Cyprus last year- popped over the border to the Turkey part for 90 minutes and came back to a roaming charges bill of £35 for 90 minutes!” explained another.

However, some people didn’t think this will impact Britons in the near future due to the uncertainty among travel restrictions and when these will be lifted.

“Everyone kicking off because o2 are bringing back roaming charges when visiting the EU, We can’t even visit the EU and I highly doubt you will be anytime this year,” one user said.

“Still, think how much money you’ve saved not just on roaming fees, but not paying for PCR tests and flights. Thank @borisjohnson for that extra money in your pocket Roaming charges to return for travellers to EU in Brexit blow, leading operator announces,” said another.

Many people commented the change comes “just in time” as quarantine-free holidays for fully vaccinated Britons are expected from July 19.

Although it hasn’t been confirmed yet, Secretary of State for Health Matt Hancock suggested double-vaccinated Britons may be given the go-ahead within “weeks” for the summer holidays.

He said quarantine-free travel for fully-vaccinated is “absolutely something” the Government is working on.

A travel list review is expected to take place tomorrow June 24.

The Balearic Islands are set to be added to the green list, according to a Government source. It is a “real possibility” the Spanish islands and “a handful” of countries will be added to the green list tomorrow.

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